We understand customers are concerned about their electric bill, given recent news reports of large spikes in the cost of service from some providers. Sanger Electric customers are charged only for the actual electricity consumed and consumption. Sanger Electric residential customers are charged at a fixed rate of $.1175 per kWh.
We will not be charging late fees or disconnecting service for nonpayment until Monday, March 22, 2021.
If you have questions about your account, please call Customer Service at 940-458-7930.
COVID-19 has affected Texans across the state. The Texas Rent Relief Program is here to help. The Texas Rent Relief Program has $1.3 billion to help Texas renters pay for rent and utilities.
The Texas Rent Relief Program can help renters with the following costs starting as far back as March 13, 2020:
-Past due, current, and up to 3 months of expected rent costs.
-Past due, current, or up to 3 months of expected utility and home energy expenses.
-After an initial 3 months of forward assistance, you can apply for 3 additional months of assistance if funds are still available.
Get additional details at :
1-833-9TX-RENT
Texas Division of Emergency Management Survey
In the coming days and weeks, please let our friends
know what impacts you are experiencing from the Valentine's Day Winter Weather Storm of 2021.
This survey will assist in the short and long-term solutions and strategies to improve Denton County and the State of Texas!
ArcGIS Survey123
Information from FEMA
What FEMA assistance is available to Texas? Individual Assistance (IA) FEMA’s direct assistance to individuals and households. There are currently 77 counties eligible for IA. These counties can be viewed on the FEMA map found at this link: Texas Severe Winter Storms (DR-4586-TX) declarations page
Public Assistance (PA) FEMA grant program for eligible state, local, tribal governments and certain non-profit organizations. This assistance is limited to FEMA’s Category B Emergency Protective Measures. Eligible applicants in all 254 Texas counties are eligible for this grant program.
How does a Texan apply for FEMA IA?
Individuals in one of the 77 declared counties for IA can register online at:
www.DisasterAssistance.gov Or call: 1-800-621-3362 or 1-800-462-7585
Sanger Electric Utilities is a municipal electric utility. News reports of massive electric bills for customers of retail electric companies on variable rate plans have left customers with questions regarding their bill.
Sanger Electric rates are determined and set by the Sanger City Council. Sanger Electric customers are charged for the actual electricity consumed and charged at a fixed rate of .1175 per kWh.
If you have any questions about your account please call Customer Service at 940-458-7930.
LOCATION HAS CHANGED TO BUTTERFIELD ELEMENTARY CAFETERIA - 291 INDIAN LN.
The City of Sanger needs citizen input for a city-wide community plan! Help plan the future! We will be holding a meeting Thursday, February 25, 2021, at the Butterfield Elementary Cafeteria (291 Indian Ln, Sanger, TX 76266.) from 6:00 PM - 8:00 PM.
Your opinion matters! Cannot make the meeting in person? There will be an online platform that allows you to provide feedback virtually. Be on the lookout for more details!
Electric Reliability Council of Texas has announced that o
perations have returned to normal. They are no longer asking for energy conservation. We appreciate you doing your part to help conserve during this very difficult time!
City Offices will be OPEN Friday, February 19th. The library remains CLOSED until further notice.
Electric Reliability Council of Texas has stopped calling for load shed on Thursday, February 18th. Like CoServ we are not continuing rolling blackouts unless the need develops. We ask that Sanger Electric Customers continue to conserve power so that we can ensure the grid remains stable.
The City of Sanger Utilities is NOT under a boil notice. Our team has been working hard to keep the system operational. Bolivar Water Supply Corporation has been experiencing issues related to their water service.
Please visit their website for updates. http://www.bolivarwatersc.com/default.aspx
Waste Connections has canceled all services for Wednesday, February 17th, Thursday, February 18th and Friday, February 19th. Services will resume on Monday, February 22nd. For the health and safety, of customers Waste Connections is pausing bulk pickup. We will keep you updated on any changes should there be any.
The Sanger Public Library will be CLOSED until further notice due to flooding. We ask patrons to hold off on returning items until further notice.
February 17, 2021
The City of Sanger is continuing rolling blackouts. If you experience power outages lasting more than 45 minutes please call City Hall and leave a message for oncall. 940-458-7930. If you receive a busy signal or have issues leaving a message please report the outage using our Sanger Solutions App or website.
https://www.sangertexas.org/page/residents_accela
CITY OF SANGER NON ESSENTIAL OFFICES WILL BE CLOSED WEDNESDAY, FEBRUARY 17TH & FEBRUARY 18TH.
Due to the current weather situation, late penalties will not be added to past due utility accounts until the day after City Hall reopens. As always, payments may be made 24/7 by visiting sangertexas.org, by calling 1-866-275-5232, or by dropping payment in
the night drop behind City Hall.
In order to reduce demand on our electrical system, we are asking everyone to please conserve as much power as possible. Please set thermostats to 65°, turn off and unplug non-essential lights and appliances, try not to use major electrical appliances such as conventional ovens, dishwashers, and washing machines, and dryers. Close shades and blinds at night to reduce the amount of heat lost through windows. Even with these measures, you may experience short term blackouts in your neighborhood.
Should your power be off for longer than 30 minutes please contact the City of Sanger at 940-458-7930. Your help in this matter improves our electrical grid reliability.
Thank you!
CITY OF SANGER NON ESSENTIAL OFFICES WILL BE CLOSED TUESDAY, FEBRUARY 16TH. THE CITY COUNCIL MEETING ON TUESDAY IS ALSO CANCELED DUE TO INCLEMENT WEATHER.
Our Sanger Fire Department, Sanger Police Department, Electric and Public Works personnel are doing everything they are trained to, working around the clock to maintain a safe community for us all during this unprecedented severe cold weather event. We appreciate your patience and support during this time.
We have received an update from Waste Connections regarding pick up. Due to the road conditions and the inclement weather trash and recycle will be delayed. Safety is the first priority for our people and the public.
We will continue to update the situation as we know more.
Waste Connections can be reached at
1- 800-909-9061 or customerservice5191@wcnx.org.
The Electric Reliability Council of Texas (ERCOT) has put all utilities across the state on standby for rolling blackouts over the weekend due to the inclement weather.
The grid operators are working to reduce the risk of outages. We ask that you continue to conserve electricity as much as possible.
If ERCOT initiates the blackouts, outages will be 15-30 minutes. Please report any outages lasting longer than 30 minutes while rotating outages are in effect. Please call 940-458-7930 for Sanger Electric Customers or 1-844-330-0762 for CoServ Customers.
Citizens can monitor grid conditions across the state through ERCOT’s app and
Twitter account. We encourage everyone to monitor their local news services for additional information regarding this situation.